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Columbus Quanti - Market Research Bureau

Function: Call Center Agent - Market Research
Level: Call Agent (a very temporary job)
Date Joined: june 2003     Date Left: June 2003

Work Description: 

Performing telephonic survey via scripted questioning. Bi-lingual profile. French/Dutch.
Temporary job. Also generated some structural feedback on the scripts we were running.

if you are unemployed it is always better to do

 Belgian Art Company
 Belgian Auctions -  Belgian Art Appraisals
Position Title: Webmaster, Developer, network engineer.
Industry: Art sales and Art Valuation.
Date Joined: Jan 1995

This is a project for Belgian Art Company. This company specializes in selling / buying / valuating Belgian Art. I work together with the manager to reshape his site and business plan. www.artsoftware.be could be be a joint-venture project which will be used to market specific software solutions for Auction Houses and Art Galleries.

Preview the solution i’ve built for art-galleries.

if you are unemployed it is always better to do

Guy Pieters Gallery nv



site : http://www.guypietersgallery.com

Position: IT Manager, Webmaster, Database & LAN Administrator
Level: Senior Executive
Industry: International Art Gallery & Modern Art Foundation.

Date Joined: Nov 2000     Date Left:  Nov 2001

Work Description: 

Function : system administrator. Responsible for acquisition, installation, implementation and management of local and wide area network, servers, workstations of 4 art galleries in France / Belgium / The Flanders.

Development of a total administrative solution for customer - tracking, direct - mailing, art -inventory, price-calculation.

This involved setting up the network, servers, monitoring of traffic, analyzing & providing security, training the users and defining work flows.

Consulting in the field of publishing works of art.

Defining a frame for international pricing and managing auction records.Responsible for address-management; E-mailing and Paper mailings Belgium / Europe and USA.

 WEBTOWN.BE
 Internet Service Bureau
 Backbone - Broadcast - Brochure - Business - Base


Position Title: Project Manager / Internet Consultant
Industry: Information Technology (Internet)
Date Joined: Jan 1998     Date Left:  Jun 2000

Work Description: 

Function : Internet-consultant, network administrator, project- & account manager. Responsible for project-definition and deployment, invoicing & credit control, customer- & supplier-relations.

I founded my own company in order to run about 50 IT-projects during a period of 2 years. Webtown was an Internet Service & Consultancy Bureau providing :

  • web site-design- & marketing
  • project-management of web site-project
  • order-administration-systems
  • networking LAN Implementation
  • internet-solutions (connectivity, E-mail)

Projects : click here to get an overview on the web site projects.

Company Name: MICRON nv/sa - Apple & Compaq Dealer

Position Title: Sales Executive - Level: Junior Executive
Specialization: Sales-Engineering/Technical/IT/Internet Consultant.
Industry: Computer / Information Technology / Hardware
Date Joined: Sep 1997     Date Left:  Jan 1998

Function : sales of hard - & software for Apple Macintosh & PC (networking/servers) . Representative for Small and Medium-sized companies (region : Flanders/Belgium.
Sales of IBM, Compaq, Apple & Microsoft products.
Provide and sell internet solutions to SOHO.
 

FINT - Finance International bvba - www.fint.com

Position Title: Technical & Sales Consultant - Filemaker Developer
Level: Junior Executive
Specialization: Sales-Engineering / Technical l /IT
Industry: Computer / Information Technology (Software)
Date Joined: Nov 1997     Date Left:  Sep 1998

Function : Technical consultant and Sales Representative.

Develop independently IT-solutions for SOHO-environnement ; Internet,  Networking, Order-processing databases.
Sales, technical installation, maintenance and implementation database solutions in  hybrid networks (mac/pc/nt).

Sales and Installation of Globus Travel & Innosys software for Travel Agencies.
 

BELGIUM ONLINE NV -  www.online.be

Position Title: Assistant technical Manager - LAN Administrator
Level: Junior Executive

Industry: Computer / Information Technology (Internet Provider

Date Joined: May 1996     Date Left:  Sep 1997

Installation and management of computer- and software tools in Belgium Online (NT-servers, workstations, routers).
Platforms : Windows NT hybrid network (Mac, Win 95-PC, NT-Server, Exhange Server, Internet Gateway).
Also Internal marketing and & presentation of Belgium Online Concept.
Setting up the marketing tools and information stands for the company and acting as a sales person / consultant.
Supporting and training users on Windows NT, Windows 95 and Internet Usage.

Setup of Belgium Online customer-help desk 1st & 2nd level support for end consumers.

  IBM EMEA - Help Center
  United Kingdom - Scotland



Position Title: Help desk Agent - Trainer
Specialization: Customer Service & Windows Support.
Industry: Call Center / IT-enabled Services

Date Joined: Aug 1995     Date Left:  May 1996

Function : Multi-lingual (FR/UK/NL) Help line Agent & Trainer on Windows 95 & IBM Hardware. Telephonic soft- and hardware support on IBM products. Specialized in Thinkpad Support.

Publication : "Windows 95 Technical Issues & Usability on IBM platforms". 

Development and updating of IBM Press pages.
Management of photo-database on help desk staff.

Executing Customer Satisfaction Surveys.
 

Company Name: EUROPE ASSISTANCE

Position Title: Help desk Agent - Level: Junior Executive
Specialization: IT/Computer - Software

Industry: Call Center / IT-enabled Services

Date Joined: Jan 1995     Date Left:  Aug 1995

Function : Help desk Agent. Technical support on IBM Hard- & Software, MS Windows 95, OS/2 Warp.
 

i was just a helpdesk agent, but this company launched me into IBM. Great !

MILITARY SERVICE - Belgian Army

Position Title: Soldier, Obligatory Military Service
Level: Fresh/Entry Level
Specialization: Clerical/General Administration
Industry: Belgian Government

Date Joined: Jan 1994     Date Left:  Jan 1995

Function : office clerk of a battalion.

Developed database-systems and paper mail correspondence-systems.
 

nothing here. just military service.

MAXIMA EXELL SOFTWARE

Position Title: Sales Executive
Level: Fresh/Entry Level
Specialization: Sales-Engineering/Technical/IT

Industry: Sales Soft- & Hardware / Business / Trade / Retail / Merchandise

Date Joined: Jan 1993     Date Left:  Jan 1994

Function : shop manager - direct sales of soft- en hardware for Mac en PC. Responsible for the customer care, invoicing, tracking, -administration of a one point of sales in Antwerp/Belgium.
 

selling computers for a big company. always a challenge. 5000 euro per month salesfigure.

JINT vzw - Youth for Europe Agency

Position Title: Stageair - Student - Level: Fresh/Entry Level
Specialization: Others/Category not available
Industry: Nonprofit Organization

Date Joined: Jan 1990     Date Left:  Jun 1990

Function : organization of the selection procedure for the European Youth parliament. Database-development on Europe 1992 for Youngsters and information resources about Euro 1992

http://www.jint.be - http://www.eyp.be/ - http://gent2002.eyp.be/
 

i was just a very young student here, absorbed by the Europe 1992 hype and I learned a lot.