DPO INTERNATIONAL

Function : IT Manager / Network Administrator / IT Consultant

Location : Malaysia / Kuala Lumpur




 Work Description :

Install, Develop, Maintain, Support a LAN/WAN network of about 100 units (pc / windows nt, server 2003, xp). Provide consulting on ERP development. Implementation of VoIP/ Skype, Contactmanagement system, provide training and consulting. Present solutions / proposals to management. Interface to ERP development company. Projectmanagement. Maintenance & Support on Mailserver. Setup security levels and user-access-levels. Develop policies.

 Platforms : Ms Outlook, SQL, Windows XP Pro Network, VNC-remote solutions. Filemaker Pro Development on Tracking IT-support problems.

 Mission : create a stable IT environment for multiple departments in a growing company.

Columbus Quanti - Market Research Bureau

 Function: Call Center Agent - Market Research
Level: Call Agent ( temporary job before coming to Malaysia)
Date Joined: june 2003 - Date Left: June 2003
Location : Belgium/Ghent.

 Work Description: 

Performing telephonic survey via scripted questioning. Bi-lingual profile. French/Dutch. I Also generated some structural feedback on the scripts we were running during interviews.

Belgian Art Company
Belgian Auctions - Belgian Art Appraisals
Position Title: Webmaster, Developer, network engineer.
Industry: Art sales and Art Valuation.
Date Joined: Jan 1995
Location : Belgium/Ghent - Brussels.


This is a project I developed for Belgian Art Company. This company specializes in selling / buying / valuating Belgian Art. I work together with the manager to reshape his site and business plan. www.artsoftware.be could be be a joint-venture project which will be used to market specific software solutions for Auction Houses and Art Galleries.

  Link : www.belgian-art.com - www.artsoftware.be - www.servarts.be

Guy Pieters Gallery nv / Modern Art Foundation :


  Link : http://www.guypietersgallery.com

Position: IT Manager, Webmaster, Database & LAN Administrator
Level: Senior Executive
Industry: International Art Gallery & Modern Art Foundation.

Date Joined: Nov 2000 - Date Left:  Nov 2001
Location : Belgium / Sint-Martens-Latem (Ghent).

  Work Description:

Function : system administrator. Responsible for acquisition, installation, implementation and management of local and wide area network, servers, workstations of 4 art galleries in France / Belgium / The Flanders.

Development of a total administrative solution for customer - tracking, direct - mailing, art -inventory, price-calculation.

This involved setting up the network, servers, monitoring of traffic, analyzing & providing security, training the users and defining work flows.

Consulting in the field of publishing works of art. (some copyright issues here).

Defining a frame for international pricing and managing auction records.Responsible for address-management; E-mailing and Paper mailings Belgium / Europe and USA.

  WEBTOWN.BE - Internet Service Bureau
Backbone - Broadcast - Brochure - Business - Base/Backoffice.


Position Title: Project Manager / Internet Consultant
Industry: Information Technology (Internet)
Date Joined: Jan 1998 - Date Left:  Jun 2000
Location : Belgium/Ghent.

 Work Description: 

Function : Internet-consultant, network administrator, project- & account manager. Responsible for project-definition and deployment, invoicing & credit control, customer- & supplier-relations.

I founded my own company in order to run about 50 IT-projects during a period of 2 years. Webtown was an Internet Service & Consultancy Bureau providing :

• web site-design- & marketing
• project-management of web site-project
• order-administration-systems
• networking LAN Implementation
• internet-solutions (connectivity, E-mail)

  Overview on the web site projects.

Company Name: MICRON nv/sa - Apple & Compaq Dealer

Position Title: Sales Executive - Level: Junior Executive
Specialization: Sales-Engineering/Technical/IT/Internet Consultant.
Industry: Computer / Information Technology / Hardware
Date Joined: Sep 1997 - Date Left:  Jan 1998
Location : Belgium/Ghent.

 Function :

• sales of hard - & software for Apple Macintosh & PC (networking/servers) .
• Representative for Small and Medium-sized companies. Region : Flanders/Belgium.
• Sales of IBM, Compaq, Apple & Microsoft products.
• Provide and sell internet solutions to small and medium-sized business (SMB).

FINT - Finance International bvba
www.fint.com - www.globustravel.com

 Position Title: Technical & Sales Consultant - Filemaker Developer
Level: Junior Executive
Specialization: Sales-Engineering / Technical l /IT
Industry: Computer / Information Technology (Software)
Date Joined: Nov 1997 -Date Left:  Sep 1998
Location : Belgium/Ghent.

 Function : Technical consultant and Sales Representative.

• Develop independently IT-solutions for SOHO-environment
• Internet, Networking, Order-processing databases.
• Sales, technical installation, maintenance and implementation database solutions in hybrid networks (mac/pc/nt).
• Sales and Installation of Globus Travel & Innosys software for Travel Agencies.

BELGIUM ONLINE NV




 Position Title: Assistant technical Manager - LAN Administrator
Level: Junior Executive
Industry: Computer / Information Technology (Internet Provider
Date Joined: May 1996 - Date Left:  Sep 1997
Location : Belgium/Ghent.

Function / Jobdescription :

• Installation and management of computer- and software tools in Belgium Online (NT-servers, workstations, routers).
• Platforms : Windows NT hybrid network (Mac, Win 95-PC, NT-Server, Exhange Server, Internet Gateways).
• Also marketing and & presentation of Belgium Online Concept.
• Setting up the marketing tools and information boots for the company
• acting as a sales person / technical consultant.
• Supporting and training users on Windows NT, Windows 95 and Internet Usage.
• Setup of Belgium Online customer-help desk 1st & 2nd level support for end consumers.

IBM EMEA - Help Center
United Kingdom - Scotland


Position Title: Help desk Agent - Trainer
Specialization: Customer Service & Windows Support.
Industry: Call Center / IT-enabled Services
Date Joined: Aug 1995 - Date Left:  May 1996
Location : Scotland / Greenock

Function :

• Multi-lingual (FR/UK/NL) Help line Agent & Trainer on Windows 95 & IBM Hardware.
• Telephonic soft- and hardware support on IBM products. Specialized in Thinkpad Support.
• Publication : "Windows 95 Technical Issues & Usability on IBM platforms".
• Development and updating of IBM Press pages.
• Management of photo-database on help desk staff.
• Executing Customer Satisfaction Surveys.

Company Name: EUROPE ASSISTANCE

 Position Title: Help desk Agent - Level: Junior Executive
Specialization: IT/Computer - Software
Industry: Call Center / IT-enabled Services
Date Joined: Jan 1995 - Date Left:  Aug 1995
Location : Belgium / Brussels.

 Function :

• Help desk Agent.
• Technical support on IBM Hard- & Software, MS Windows 95, OS/2 Warp.

MILITARY SERVICE - Belgian Army

Position Title: Soldier
Level: Fresh/Entry Level / Obligatory Military Service
Specialization: Clerical/General Administration
Industry: Belgian Government / Belgian Army.
Date Joined: Jan 1994 - Date Left:  Jan 1995
Location : Belgium / Houthalen-Helchteren.

 Function : office clerk of a battalion / soldier in an Artillery Bataljon..
 

• Developed database-systems and paper mail correspondence-systems.
• Received formal military training provided by the Belgian Army.

MAXIMA EXELL SOFTWARE
Position Title: Sales Executive
Level: Fresh/Entry Level
Specialization: Sales-Engineering/Technical/IT

Industry: Sales Soft- & Hardware / Business / Trade / Retail / Merchandise

Date Joined: Jan 1993 - Date Left:  Jan 1994

Function : shop manager - direct sales of soft- en hardware for Mac en PC. Responsible for the customer care, invoicing, tracking, -administration of a one point of sales in Antwerp/Belgium.

JINT vzw - Youth for Europe Agency
European Youth Parliament Project 1990.


www.eyp.be

 Position Title: Stageair - Student - Level: Fresh/Entry Level
Specialization: Others/Category not available
Industry: Nonprofit Organization / Project Organization.
Date Joined: Jan 1990 - Date Left:  Jun 1990
Location : Belgium / Brussels.

 Function : organization of the selection procedure for the European Youth parliament. Database-development on Europe 1992 for Youngsters and information resources about Euro 1992

 Links : http://www.jint.be - http://www.eyp.be/ - http://gent2002.eyp.be/